Talkdesk selected by Cegeka to modernize customer experience

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Talkdesk artificial intelligence-powered solutions will accelerate Cegeka’s goal to enhance customer engagement and provide exceptional quality support across multiple channelsPALO ALTO, Calif.and HASSELT, Belgium, May 23, 2025 (GLOBE NEWSWIRE) -- Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, today announced that Cegeka, a leading global IT solutions provider, has selected Talkdesk to modernize its customer experience.

"Talkdesk looks forward to empowering Cegeka to deliver an enhanced customer experience through our innovative and comprehensive solutions,” said Tiago Paiva, chief executive officer and founder at Talkdesk.

By adopting the Talkdesk cloud-native and AI-driven platform, Cegeka aims to enhance customer engagement and deliver consistent, high-quality support across multiple channels.

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Article Details

Author / Journalist: Talkdesk, Inc

Category: Technology

Markets: ChinaAustriaBelgiumColombiaDenmarkFranceGermanyGreeceIndiaItalyOmanRomaniaSwedenUnited KingdomUnited States

Topics: Provider Capabilities Experience Solutions Service Talkdesk Global Digital Deliver Customer Cegeka

Source Website Secure: Yes (HTTPS)

News Sentiment: Negative

Fact Checked: Legitimate

Article Type: News Report

Published On: 2025-05-23 @ 14:44:00 (15 hours ago)

News Timezone: GMT +8:00

News Source URL: globenewswire.com

Language: English

Article Length: 770 words

Reading Time: 5 minutes read

Sentences: 32 lines

Sentence Length: 25 words per sentence (average)

Platforms: Desktop Web, Mobile Web, iOS App, Android App

Copyright Owner: © GlobeNewswire

News ID: 28925742

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