/ -- Firstsource Solutions Limited (NSE:FSL) (BSE:532809), a leading global provider of transformational solutions and services and an RP-Sanjiv Goenka Group company, has partnered with Sanas, provider of the world's first real-time speech understanding platform, to enable next-level customer conversations powered by AI.
Aligned with Firstsource's UnBPO philosophy, the integration of Sanas' Real-Time Accent Translation technology marks a strategic leap in AI-first customer experience.
This seamless, speech-to-speech solution eliminates accent and language barriersenhancing clarity, reducing cognitive strain, and empowering agents to connect with global customers more confidently and effectively.
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